We have embraced a lot of new technology over the past few years, including a new case management system, remote working tools and of course, the Lucas & Wyllys client App. We love our App.

Our App seriously streamlines the initial client care process. A process that used to take a couple of weeks can be wrapped up in a day or two. We can get the boring part out of the way fast so that we can get moving with your transaction. Isn’t technology brilliant!

Completing forms

You can fill out and electronically sign the initial letters and forms, complete the ID check and make the payment on account (if required) all through the client App. No printing, scanning, copying or trips to our offices.

ID check

As solicitors we are required to check your identity. This might seem like a chore, but it is a really important part of our processes, particularly in property transactions. Sadly, there are a lot of bad people out there. Fraudsters sometimes impersonate people to sell properties that they do not own. Properties transactions are also used to launder money. The checks that we do prevent money laundering, financial crime and the funding of terrorism.

The ID check is super clever. All you need is a mobile phone or computer with a webcam, and some ID. The ID check uses biometric checks to compare the ID document with the person behind the transaction. These secure checks are used by banks like HSBC and Monzo.

Payment on account

The payment on account system is easy to use too. Let’s face it, we all prefer an option where you do not need to get up from the sofa and find your purse or wallet. With the App you can make payment using apple pay or google pay. Easy peasy.

All in all, the Lucas & Wyllys client App helps make us super-efficient and takes the stress out of the client onboarding process.

You can download our App on the App Store or Google Play.